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Portal Basics

Supported Web Browsers

Portal Activation

Logging in and out

Your first login

The navigation menu

The SIM Inventory

Analytics

Changing my password

I forgot my password to the melita.io portal

Can I give access to other users in my team?

How do I add a new user to the portal?

Can we assign different access rights to other portal users?

What access rights do different user roles have?

Can I give access to our finance team only for bill payments?

We want to create a user that can only view but not edit anything on the SIMS.

Where do I see the list of users linked to the account?

The user deleted the activation email, can I resend?

Can I temporarily block a user?

Can I change user access rights?

The user details were inputted incorrectly or changed. Can I modify the details?

Frequently Asked Questions

  • Where do I see the list of users linked to the account?
  • How do I suspend a SIM?
  • I buy SIMs for my multiple clients – which is the best approach?
  • What access rights do different user roles have?
  • What are your data bundle options?
  • How do I get melita.io SIM Cards?
  • Does melita.io offer discounts on bigger orders?
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