How do I add a new user to the portal?

Ensure you are logged in with a user that has Administrator rights. Go to the Account tab on the portal and then click on Add user button.

Upon clicking on the Add User button you will be re-directed to the page to input the new user details.

Once all details are inputted, a verification e-mail will be sent on the inputted e-mail address to activate the access to the portal. The new user should then click on Activate your Account button on the e-mail and a verification page will open. Upon clicking button, a verification code is sent on the mobile number inputted and the new user will need to input the verification code.

Once the verification code is validated, the user will be re-directed to enter a password to login on the portal. As soon as a valid password is confirmed, the user will be activated and will be able to access to the melita.io portal.