Triggers acting on multiple SIM Cards

A trigger can be set to act on multiple SIM cards. When creating a trigger, you will have the option to choose whether a trigger acts on the SIM cards as a group or individually. The latter is referred to as “Per SIM”.

Triggers defined on multiple SIM cards are activated based on the following logic:

Trigger Type“Per SIM” not Selected“Per SIM” Selected
End Device ChangeEvery time any SIM card changes IMEIEvery time any SIM card changes IMEI
Data Usage & SMS UsageOnce the total usage across all SIM cards reaches or exceeds the defined amount within the monthFor every SIM card that reaches or exceeds the defined amount within the month
ScheduledOn the specified date and timeOn the Specified date and time

When “Per SIM” is not selected:

  • SIM card status & label changes affect all the SIM cards in the group when the condition is met by any one SIM card
  • the SIM detail fields in notifications will be generic

When “Per SIM” is selected:

  • SIM card status & label changes only affect SIM cards which meet the conditions
  • the SIM detail fields in notifications will be specific to the SIM cards which meet the conditions