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Support

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Help Centre

Our online help centre includes guides and answers to most frequent questions on connectivity, billing, as well as portal features.

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Email

If you can’t find an answer in our help centre, contact our support team by logging into to the melita.io portal or simply fill out our contact form.

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Phone

Our phone support team is available to answer your queries Monday to Friday 8am to 8pm and Saturday and Sunday 8am to 5pm. Phone support is available in English.

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Keen to test drive our connectivity?Order our M2M Trial Plan!

Whether you’re testing new devices or a building a proof of concept for a client, the M2M Test Plan gets you started in no-time. Test all the connectivity features your application requires with a simple package that includes 10 SIMs with shared data and shared SMS included for a flat one-time fee.

45.00€ One-time fee 10 SIM cards with 100 MB and 100 SMS shared for 3 months.