Got a problem? Here you can find a solution.

Support

help

Help Centre

Our online help centre includes guides and answers to most frequent questions on connectivity, billing, as well as portal features.

email

Email

If you can’t find an answer in our help centre, contact our support team by logging into to the melita.io portal or simply fill out our contact form.

melita.io API for full control

If you wish to control and manage your SIMs through your own ERP or CRM you can integrate the melita.io portal functionality through our API. Following the link below for API documentation. To generate your own private API key login to the melita.io portal with your administrator profile and go to the Account page.

Send us your request

Fill out this form and we'll get back to you as soon as possible - thanks!

  • By contacting us through this form, your personal data will be processed in accordance with the Website Privacy & Cookie Notice

  • This field is for validation purposes and should be left unchanged.

Keen to test drive our connectivity?Order our M2M Trial Plan for free!

Whether you’re testing new devices or building a proof of concept for a client, the free M2M Trial Plan gets you started in no-time. Test all the connectivity features your application requires with a simple package that includes 10 SIMs with shared data and shared SMS included.

Free 10 SIM cards with 100 MB and 100 SMS shared for 90 days.