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Support

Help Centre

Our online help centre includes guides and answers to most frequent questions on connectivity, billing, as well as portal features.


Email

If you can’t find an answer in our help centre, contact our support team by logging into to the melita.io portal or simply fill out our contact form.


melita.io API for full control

If you wish to control and manage your SIMs through your own ERP or CRM you can integrate the melita.io portal functionality through our API. Following the link below for API documentation. To generate your own private API key login to the melita.io portal with your administrator profile and go to the Account page.

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Get started now with our IoT SIM plans

Our competitive data rates are designed for businesses operating across Europe, the UK, the USA, China and beyond — without any additional roaming fees.

IoT SIM

€5 per GB pay per use in over 60 countries

€1 per SIM per month

Lifetime IoT SIM

1 GB, 100 SMS

10 years for a one-time fee of €10

IOT SIM card and cloud computing