How do I resume a SIM?

To resume a SIM that has been temporarily suspended you can do so by accessing the portal. You may do this on both an individual SIM level and a group of SIMs.

Resume a single SIM

• Go to the SIM Inventory screen
• Find the SIM you want to reactivate
• Click the tick box found at the start of the row of that SIM card

• Once ticked click on Resume and you will see the status of the SIM changed to active

Resume a group of SIMs

• Go to the SIM inventory screen
• See which SIMs you wish to reactivate
• Click the tick box individually found at the start of the row of the relevant SIM or tick select all if you wish to reactivate all
• Once ticked, on Resume and you will see the status of the relevant SIM changed to active