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Customer Portal

Supported Web Browsers

Portal Activation

Logging in and out

Your first login

Changing my password

I forgot my password to the melita.io portal

Creating a new user account

What access rights do different user roles have?

Can I change user access rights?

Identifying key elements within the users list

The user details were inputted incorrectly or changed. Can I modify the details?

Where do I see the list of users linked to the account?

The user deleted the activation email, can I resend?

Can I temporarily block a user?

Permanently disabling a user from the portal

Frequently Asked Questions

Step-by-step guide to create a new trigger What are triggers? Logging in and out Paying by Direct Debit Deleting or editing a trigger What is an Offer? Identifying key elements within the users list